Your AI-Enabled Virtual Pharmacy Assistant

Pronounced “Ai-Va” (the ‘e’ is silent)

AIVAe is the Artificial Intelligence Virtual Assistant for eHealth, built by PharmBot AI to transform how pharmacy teams and patients interact with trusted, accessible support. Developed with a compliance-first approach, AIVAe brings together advanced AI technology, GPhC-aligned content, and real-world pharmacy workflows.

 

🧠 What is AIVAe?

AIVAe is an intelligent, pharmacy-specific virtual assistant designed to:

  • Support pharmacy teams with clinical queries, SOP guidance, and prescription checks
  • Assist patients with 24/7 answers about medications, side effects, and common ailments
  • Streamline compliance, workflow automation, and document generation
  • Deliver accurate, safe information through anti-hallucination safeguards and multi-layer validation

 

🔄 Two-Stage Rollout

Stage 1: Internal Support for Pharmacy Teams

Launching Summer 2025
AIVAe’s first release is designed to support pharmacists and pharmacy staff directly. It provides:

  • Instant SOP and PGD guidance
  • GPhC-aligned compliance answers
  • Prescription safety checks (drug interactions, high-risk meds)
  • Inventory optimisation tips
  • Downloadable reports, SOPs, PGDs and audit templates

All within an intuitive, chat-based dashboard — available right from the PharmBot AI platform.

Stage 2: Patient-Facing Virtual Pharmacist Assistant

Coming Soon

Next, AIVAe will evolve into a trusted digital pharmacist for patients. Accessible via mobile, web, and pharmacy kiosks, it will:

  • Offer medication advice (how to take, what to avoid, side effects)
  • Provide triage for common health concerns
  • Improve adherence and empower patients to self-manage where safe

AIVAe will be fully GDPR-compliant, pharmacist-supervised, and designed to reduce avoidable GP visits and health misinformation.

 

🧰 How AIVAe Works (Under the Hood)

Unlike generic AI tools, AIVAe is purpose-built for pharmacy, validated with experts, and tested in real-world clinical environments.

  • Pharmacy-trained content and prompt engineering created with pharmacists
  • Multi-layered safety framework prevents misinformation and hallucinations
  • Confidence threshold checks ensure only high-quality responses are delivered
  • GPhC and NHS-aligned guidance is built-in
  • Smart escalation protocols hand off low-confidence responses to human support
  • Fully GDPR compliant, secure, and auditable

“AIVAe is everything ChatGPT isn’t — pharmacy-specific, clinically validated, and built with real-world safety at its core.”

 

💼 Developed by Experts

AIVAe was created in consultation with:

  • Dr. Aaisha Thakkar – AI safety and robotics expert, University of Derby
  • GPhC advisors and UK pharmacy professionals
  • The Digital Innovation Hub, who helped prototype the life-size AIVAe robot

This is more than tech — it’s a trusted support system designed to evolve with pharmacy.

 

📢 Be Among the First to Experience AIVAe

We’re now preparing for our initial rollout with a select group of pharmacy partners. If you’re ready to explore how AIVAe can transform your workflow and patient engagement:

📧 Email us: info@pharmbotai.com
🌐 Learn more: www.pharmbotai.com

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