Launching the Sore Throat Early Access Pilot
Community pharmacy is changing at a pace we’ve never experienced before. With the introduction of Pharmacy First, pharmacists are stepping into an expanded clinical role — delivering more consultations, managing higher patient expectations, and navigating increasingly complex service specifications.
But the reality on the ground is clear:
Workload is rising, documentation is demanding, and time is tighter than ever.
That’s exactly why AIVAe was created.
Why We Built AIVAe
Pharmacy First is an enormous opportunity for community pharmacy – but it also brings new challenges:
- More clinical assessments in less time
- Higher standards of documentation
- Inclusion/exclusion criteria that must be followed precisely
- Red flag recognition
- Safety netting requirements
- Service variations between conditions
- Little to no additional staffing
Pharmacists are being asked to do more with the same time and fewer resources.
AIVAe exists to support that professional pressure – not replace the pharmacist, but augment what they already do best.
Built by practising pharmacists, AIVAe is an AI-powered clinical support system designed specifically for the realities of community pharmacy.
What AIVAe Actually Does
AIVAe guides the pharmacist through a full, structured, step-by-step consultation.
It helps with:
- Symptom history
- Red flag assessment
- Evidence-based scoring (e.g., FeverPAIN, Centor)
- Clinical reasoning
- Decision support
- Documentation
- Patient advice
- Safety netting
- Professional record keeping
At the end, AIVAe instantly generates a:
✔ Professional clinical summary (PDF)
✔ Copy-and-paste version for PharmaOutcomes
✔ Patient-friendly advice summary
This gives pharmacists the confidence that the consultation is consistent, safe, compliant, and fully documented.
Starting With Sore Throat – The First Pharmacy First Module
The first AIVAe module launching into early access is Sore Throat, aligned directly with the NHS Pharmacy First specification.
The consultation pathway includes:
- Onset and duration
- Fever history
- Throat severity
- Past medical history
- Medication review
- Pregnancy/breastfeeding
- Red flags
- FeverPAIN/Centor scoring
- Differential diagnosis
- Eligibility confirmation
- Treatment recommendations
- OTC/antibiotic/ advice-only pathways
- Referral triggers
- Advice and safety netting
Every decision is based on current guidance and clinical best practice.
Does AIVAe Replace PharmaOutcomes?
No – and it shouldn’t.
PharmaOutcomes (and Sonar/NPW) are official reporting systems. AIVAe is the clinical brain, not the reporting tool.
The workflow is simple:
- Complete the consultation with AIVAe
- AIVAe generates the complete summary
- Copy the required fields into PharmaOutcomes
- Deliver care confidently
This avoids duplication of thinking, reduces cognitive load, and ensures nothing critical is missed.
Shaping the Future: Early Access Pilot
AIVAe is now opening its Early Access Programme, beginning with the Sore Throat module.
Early adopters receive:
- Full access to the Sore Throat module
- Priority support
- Early insight into upcoming features
- Preferential pricing at launch
- Input into future modules and workflow improvements
- Direct influence on the platform roadmap
This isn’t just early access – it’s a partnership with the pharmacies shaping the future of the product.
Who Is AIVAe For?
AIVAe is designed for:
- Independent community pharmacies
- Pharmacy groups
- Distance-selling pharmacies
- Pharmacists delivering high volumes of Pharmacy First consultations
- Pharmacists who want consistent, defendable clinical documentation
- Pharmacies prioritising safety, compliance, and workflow efficiency
If you deliver Pharmacy First, AIVAe is built for your real-world needs.
Built With Strong Clinical & Academic Foundations
AIVAe is led by:
Asif Mukhtar, Founder & CEO (Consultant Pharmacist)
Supported by:
- The DigitalHealth.London RADIANT-CERSI Innovator Support Programme
- PharmBot AI’s existing technical and clinical infrastructure
AIVAe is built on deep pharmacy practice experience – not generic technology.
What’s Coming Next: The AIVAe Pharmacy First Roadmap
Sore Throat is just the beginning.
Upcoming modules include:
- UTI
- Sinusitis
- Ear infections
- Impetigo
- Shingles
- Insect bites
- Otitis externa
- Cold sores
- Dermatitis/eczema
- Acne
Plus platform-level developments:
- Clinical analytics
- Consultation quality dashboards
- Site-level governance tools
- Training pathways
- Safety-netting automation
Pilot participants help determine the order of development.
Join the Future of Pharmacy First
AIVAe isn’t an experiment.
It’s the next evolution of clinical support in pharmacy – designed to empower pharmacists, not replace them.
Early access is now open. Spaces are limited.
If your pharmacy wants to be among the first to experience the future of Pharmacy First, you can apply below:
👉 Apply for AIVAe Early Access
Together, we can make the delivery of Pharmacy First safer, faster, more consistent, and genuinely sustainable.