AIVAe – Your Clinical AI Platform for Community Pharmacy
Built by PharmBot AI
Supporting NHS Pharmacy First, clinical services, and the future of pharmacist-led care.
🧠 What is AIVAe ?
Pronounced “Ai-Va” (the ‘e’ is silent)
AIVAe is the Artificial Intelligence Virtual Assistant for eHealth, built by PharmBot AI™ to transform how pharmacy teams and patients interact with trusted, accessible support. Developed with a compliance-first approach, AIVAe brings together advanced AI technology, GPhC-aligned content, and real-world pharmacy workflows.
AIVAe is a clinical workflow and documentation platform designed specifically for community pharmacies.
It combines:
- deterministic clinical logic (red flags, PGD checks, eligibility rules)
- structured assessments
- AI-powered SOAP note generation
- audit-ready documentation
- pharmacy-centric workflows
AIVAe is the first platform built by pharmacists, for pharmacists, to support the safe, consistent and scalable delivery of modern pharmacy services.
🔥 Introducing the Pharmacy First Engine
Launching Soon
Pharmacy First places significant clinical responsibility on community pharmacies – but with limited time, variable staffing, and a heavy documentation burden.
AIVAe solves the practical challenges:
Structured Clinical Assessment
Condition-specific question sets for all Pharmacy First pathways:
- Sore Throat (Tonsillitis)
- Acute Otitis Media / Otitis Externa
- Uncomplicated UTI (Women)
- Sinusitis
- Impetigo
- Insect Bites
- Shingles
Built-In Clinical Safety
- Automatic red-flag detection
- PGD eligibility logic
- Override + justification workflow
- Standardised decision outcomes
Ready for Audits
AIVAe outputs clean, consistent:
- SOAP notes
- PGD compliance reasoning
- Safety-netting advice
- Consultation summaries
- PDFs for claim validation
Why this matters
Pharmacy First requires clinical reasoning, risk assessment, and repeatable documentation.
AIVAe provides all of this – right out of the box.
🧠 🔄 Two-Stage Rollout
Stage 1: Internal Support for Pharmacy Teams
Launching Summer 2025
AIVAe’s first release is designed to support pharmacists and pharmacy staff directly. It provides:
- Instant SOP and PGD guidance
- GPhC-aligned compliance answers
- Prescription safety checks (drug interactions, high-risk meds)
- Inventory optimisation tips
- Downloadable reports, SOPs, PGDs and audit templates
All within an intuitive, chat-based dashboard — available right from the PharmBot AI platform.
Stage 2: Patient-Facing Virtual Pharmacist Assistant
Coming Soon
Next, AIVAe will evolve into a trusted digital pharmacist for patients. Accessible via mobile, web, and pharmacy kiosks, it will:
- Offer medication advice (how to take, what to avoid, side effects)
- Provide triage for common health concerns
- Improve adherence and empower patients to self-manage where safe
AIVAe will be fully GDPR-compliant, pharmacist-supervised, and designed to reduce avoidable GP visits and health misinformation.
🧰 🤖 AI Virtual Pharmacist - Available Now
Your clinical support companion for everyday pharmacy practice.
AIVAe’s integrated assistant provides:
- Medicines information
- Counselling templates
- Patient leaflets
- Clinical note drafting
- OTC/PGD guidance summaries
- Operational support
Optimised for UK guidance and community pharmacy workflows, the assistant complements your clinical decision-making.
✨ Why Pharmacies Choose AIVAe
🧠 Pharmacist-Led Logic
Every pathway is designed by practising pharmacists, reflecting real-world workflow, pressures, and safety considerations.
🔒 Safety First
Deterministic logic prevents AI hallucination and ensures all assessments follow clinical and PGD requirements.
⚡ Reduce Documentation Burden
AIVAe generates structured, clinically-written notes instantly — letting pharmacists focus on patients, not admin.
🎯 Standardisation Across Teams
Whether it’s a new pharmacist, a locum, or a large team, AIVAe ensures consistency.
📈 Built for Scale
AIVAe is designed for single sites, multisite groups, and the future NHS clinical pharmacy contract.
🏥 More Than Pharmacy First
AIVAe will soon support:
- Travel health
- Dermatology
- Women’s & men’s health
- Minor ailments
- Independent Prescribing workflows
- Private service templates
- Risk stratification and triage tools
A single platform for pharmacy-led clinical care.
💙 Developed Through Innovation & Real Clinical Practice
AIVAe is being developed with input from:
- practising clinical pharmacists
- NHS service providers
- independent prescribers-in-training
- digital health experts
- the DigitalHealth.London RADIANT Innovator Cohort
PharmBot AI brings together frontline experience and technical excellence to create tools that genuinely support the future of pharmacy.
🚀 Ready to Use AIVAe
AIVAe is live today with:
- AI Assistant
- Documentation generator
- Templates
- Clinical chat
With the Pharmacy First Engine launching soon.
🔵 Open AIVAe
Start using the platform today.
(Link to: https://aivae.pharmbotai.com/login)
📝 Stay Updated
Join our mailing list to receive updates on:
- Pharmacy First Engine availability
- new modules
- pilot opportunities
- product releases
- research insights
🧬 The Future of Pharmacy, Powered by AIVAe
Pharmacy is evolving from supply to clinical care.
AIVAe is built to support that transformation – safely, efficiently, and at scale.
🧰 How AIVAe Works (Under the Hood)
Unlike generic AI tools, AIVAe is purpose-built for pharmacy, validated with experts, and tested in real-world clinical environments.
- Pharmacy-trained content and prompt engineering created with pharmacists
- Multi-layered safety framework prevents misinformation and hallucinations
- Confidence threshold checks ensure only high-quality responses are delivered
- GPhC and NHS-aligned guidance is built-in
- Smart escalation protocols hand off low-confidence responses to human support
- Fully GDPR compliant, secure, and auditable
“AIVAe is everything ChatGPT isn’t — pharmacy-specific, clinically validated, and built with real-world safety at its core.”
Developed by Experts
AIVAe was created in consultation with:
Dr. Aaisha Makkar
AI safety and robotics expert, University of Derby
GPhC advisors and UK pharmacy professionals
The Digital Innovation Hub
who helped prototype the life-size AIVAe robot
This is more than tech — it’s a trusted support system designed to evolve with pharmacy.
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