In the age of generative AI, many healthcare professionals ask us: “Is AIVAe just another ChatGPT?” It’s a fair question. While both leverage the power of large language models, AIVAe is far from a general-purpose chatbot. It’s designed specifically for the unique demands of pharmacy practice, integrating deep industry knowledge, real-world workflows, and coverage rules. Here’s how AIVAe is purpose-built to support pharmacists — and where it goes far beyond standard AI tools.
Built for Pharmacy, Not Just Conversation
AIVAe is trained on:
- PGD-based services like sore throats, UTIs, ear infections
- NHS Pharmacy First consultations
- Service eligibility and red flag triage
- Clinical escalation and referral protocols
- Accurate patient signposting with localised guidance
Unlike ChatGPT, AIVAe understands the structure and standards of pharmacy services, supporting your decision-making with precision.
Smarter, Safer Clinical Logic
Pharmacy is complex. AIVAe is:
- Cautious with unclear queries
- Capable of asking follow-ups before proceeding
- Aligned with SOPs, MHRA guidance, and clinical safety standards
ChatGPT might give you a quick answer. AIVAe ensures the right one for your patient and setting.
Ready for Real Workflows
AIVAe goes beyond chat to support:
- Clinical record generation
- PGD consultation documentation
- Outcomes and referral summaries
- Service compliance checks
This means your pharmacy team saves time, improves patient outcomes, and stays compliant.
Built with Governance in Mind
- All interactions are securely stored
- Audit-ready justifications for every clinical decision
- Alerts for service ineligibility or medicine restrictions
Whether you’re running a busy independent pharmacy or a chain, AIVAe helps reduce clinical risk while improving care.
ChatGPT vs. AIVAe
| Use Case | ChatGPT | AIVAe |
| General health advice | ✅ Good | ✅ Good |
| Pharmacy service triage | ❌ Not designed | ✅ PGD-aligned, NHS-ready |
| Clinical consultation support | ❌ No context | ✅ Workflow-integrated |
| Audit trail and safety prompts | ❌ None | ✅ Fully traceable & compliant |
Ready to See It in Action?
We can walk you through how AIVAe handles a real patient case. Whether it’s a sore throat or a UTI, you’ll see how AIVAe supports:
- Patient assessment
- Red flag detection
- PGD eligibility
- Outcome recording